FAQ

 MOST COMMON AERIAL FAQ

Can I put a TV aerial in my loft?

Yes. If your TV aerial provides you with a great signal when mounted in your loft, one of our aerial installers will be able to install an indoor tv aerial in your loft. However, if our diagnostic results prove the aerial signal to be poor in your loft, our aerial fitters will be able to fit an exterior television antenna instead.

How much does it cost to install an aerial?

The cost for fitting a TV aerial can vary depending on your needs. Contact our team of helpful fitters today for a completely free no-obligation quote.

How long does a TV antenna last?

New up to date TV aerials available today are built to last for a long time, much longer than older ones. Today, you can expect a good quality antenna to last for at least ten to twenty years. However, the age range can vary depending on the weather.

Do I need a new TV antenna?

If you suspect you have a faulty, broken, or ancient television antenna, or you can no longer receive a great signal, it sounds like you will require a new television antenna. If you feel this is the case, best if you call a professional aerial fitter.

Do smart TVs require an antenna?

To pick up any TV channels, you will need a television antenna, regardless if your TV is a smart TV. A smart TV will give you access to have internet TV services.

How do I test that my TV antenna works?

Make sure your television antenna cable is securely connected into the socket in the back of your TV or set top box, and also into the socket on the wall. If there is no signal then your television antenna socket may not be connected to the aerial or the cable and is possibly cut or damaged: you will need to have an aerial fitting team visit your home and diagnose the television antenna and check if the cable runs into the building.

Can a TV work without an aerial?

For television to obtain Freeview channels, you will need an television antenna. Your subscription channels and On Demand will either come through your broadband or a satellite dish. You will more than likely require an outdoor aerial that has the ability to obtain a digital Freeview signal.

Will an interior aerial work in my location?

We can’t say for definite until a member of our aerial fitting team attends your home. Usually, for an indoor aerial to be sufficient, you require a decent reception at your house. This normally means you need to be near to a transmitter – usually less than 15 miles away.

The difference between analogue & digital?

DTV has lots of advantages over analogue television, the most salient being that digital stations use up less bandwidth, and the bandwidth requirements are always variable, at a corresponding decrease in image quality depending on the level of compression as well as the resolution of the transmitted image. This means that digital broadcasters can give you more digital channels in the same space, and issue a high-definition television service, or give you other non-television listings such as multimedia or interactivity. DTV also allows special services such as multiplexing (more than one programme on the same station), electronic programme guides and extra languages (spoken or subtitled). The sale of non-television services may give an additional revenue income.

Digital and analogue signals react to interference in a different way. e.g. common problems with analogue TV include ghosting or shadowing of images, noise from weak signals, and many other possible problems which decrease the quality of the image and sound, although the programme may still be viewable. With digital TV, the audio and video must be synchronized digitally, so reception of the digital signal must be very nearly complete; or else, neither audio nor video will be usable. Short of this complete failure, “blocky” video is viewed when the digital signal encounters interference.

Analogue Television commenced with monophonic audio, and then developed multichannel television sound with two completely independent audio signal channels. DTV gives you up to 5 audio signal channels and also a sub-woofer bass channel, with broadcasts the same in quality to cinemas and DVDs etc.

MOST COMMON SATELLITE FAQ

What is Freesat?

The freesat system, as the name states, is free digital satellite TV viewing system. It includes over 150 stations-Television & Radio- along with almost 200 free digital channels.

Since the system is installed via satellite, it is available in all of UK. The only requirement is a satellite dish which can be installed by us if you done have one.

What channels can you expect with the Freesat?

Entertainment: BBC Three, BBC Four, ITV2, ITV3, ITV4, E4, More4, 5 USA, 5 +1.

News: BBC News, BBC Parliament, Sky News, Russia Today (RT), Al Jazeera.

Films: Film4, True Movies.

Lifestyle: Food Network UK, Showcase TV, FilmOn.TV, Travel Channel.

Kids’: CBBC, CBeebies, CITV

What is the cost of getting Freesat?

We have fixed price freesats. Our normal package is for £149 and our HD package is for £249.

What services do we offer?

Our services include:

Same day visit

Free quote

Free consultation


If any of your questions are unanswered in the FAQ section, feel free to call us for a free, no-obligation consultancy and quote. 

Further, if you wish to add more questions to our FAQ section, email us the same!

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